Refund policy

Refund Policy

If there is an issue with your order (misprinted/damaged/defective items), you must contact us within 2 weeks of receiving your order. If your item(s) were lost in transit, claims must be submitted within 2 weeks after the estimated delivery date. Claims should be submitted with clear photographs displaying the issues the recipient describes.

Please contact us with any concerns about your order!

Order Changes & Cancellations

As orders are sent to our printing partner immediately upon purchase, we are unable to accept order changes or cancellations after the purchase is completed.

Orders Lost in Transit

If you believe your order has been lost in transit, you must contact us within 3 weeks after the estimated delivery date. Orders may be considered lost after spending over 10 full business days in transit (35 days for international orders).

If we are able to deem your order lost in transit we will replace your order free of charge.